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Direct communication
Deal directly with Matthew rather than being passed between departments or call-centre teams.
About the business
About MAW Water Rebate UK
Independent, practical support for commercial property customers reviewing surface water drainage charges.
Clear advice built around the evidence
MAW Water Rebate UK is led by Matthew Wise and helps commercial property owners, landlords, managing agents and businesses understand whether surface water drainage charges appear consistent with the way a property actually drains.
The approach is deliberately straightforward: review the bill, understand the site, identify the available evidence and explain the next steps in plain English. Where the information supports an application, it can be organised for the relevant water retailer or sewerage company.
Every property is different. Historic alterations, shared drainage, partial connections and incomplete plans can all affect the position, so MAW Water Rebate UK does not promise a guaranteed refund or use headline savings as a substitute for a proper review.
Independent service: MAW Water Rebate UK is an independent consultancy. It is not a water company, water retailer, regulator or government body, and is not endorsed by Ofwat or CCW.
Matthew Wise
Founder & Surface Water Drainage Consultant
Matthew is the direct point of contact from the first enquiry onwards, providing clear updates and a consistent understanding of the property and evidence.
What clients can expect
A professional service should make a technical subject easier to understand, not more complicated.
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Proportionate evidence
Start with the information already available, then identify further evidence only where it is likely to add value.
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Honest assessment
Receive a balanced explanation of the strengths, gaps and limitations of the case before deciding how to proceed.
How the service works in practice
A focused, professional review
Understand the bill
Identify the relevant drainage charge and charging basis.
Understand the property
Consider the type of site, its layout and who is responsible for it.
Understand the drainage
Assess where roof and surface water is likely to go.
Explain the next step
Set out the most sensible route based on the available information.
Areas commonly considered
- Surface water drainage charges shown on commercial water bills.
- Site-area charging and the extent of impermeable land connected to sewer.
- Roof, yard and car-park drainage routes.
- Soakaways, watercourses, private systems and sustainable drainage features.
- Plans, photographs, inspection information and supplier evidence requests.
Important limitations
- The relevant provider makes the final decision.
- Some drainage features still overflow or discharge to public sewers.
- Highway drainage and other wastewater charges may remain payable.
- Refund periods and charging rules vary between providers.
- Engineering surveys, legal advice and drainage repair works are outside the general website service unless separately agreed.
Discuss your property directly with Matthew
A recent bill and a brief drainage description are enough to begin the initial review.